Certified Agile Service Manager® Training
- All levels
- 18 and older
- $1,519
- Online, New York, NY
- 33 hours over 11 sessions
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Master the art of creating intuitive, functional, and enjoyable products with the Ultimate UX™ User Experience Design Immersive course. Dive deep into the language, theory, and best practices of UX design in this intensive program. Develop your skills through a final project that will become a valuable addition to your portfolio.
Apr 22nd
10am–12:30pm PDT
Meets 8 Times
Apr 22nd
10am–12:30pm PDT
Meets 8 Times
Apr 22nd
10am–12:30pm PDT
Meets 8 Times
Apr 22nd
10am–12:30pm PDT
Meets 8 Times
Apr 22nd
1–3:30pm PDT
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This class has 91 more dates.
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Lead Agile and ITSM in your organization with Certified Agile Service Manager®
Integrating Agile with ITSM processes and policies helps facilitate quick roll outs of products, maintain high quality, reduce risk and enhance efficiency. Agile Service Management helps collaboration between development and operations leading to improved flow of work and quicker time to value.
The Certified Agile Service Manager® certification validates the holder’s skills in implementing Agile Service Management and helping IT make production smoother, satisfy customer requirements, enhance collaboration between teams and deliver value in the face of changing requirements.
KnowledgeHut’s course conducted by certified instructors will help you gain the certification through a structured curriculum that maps to the objectives covered by the DevOps Institute in the exam. Enrol now and learn how to bring about Agile transformation in the entire organization.
What you will learn:
Prerequisite:
To be eligible for the exam leading to Certified Agile Service Manager (CASM) certification, candidates must fulfill the following requirements:
Complete at least 16 contact hours (instruction and labs) as part of a formal, approved CASM training course from an accredited Education Partner of DevOps Institute
Curriculum
Why Agile?
What does it mean to "be agile"?
Agile practices
What is Agile Service Management (Agile SM)?
Process design basics
An Agile approach to process design
Scrum Basics
Scrum Roles
Scrum artifacts
Agile Service Management artifacts
Scrum Events
Agile Service Management Events
Agile Process Improvement
Agile Service Management technologies
Aligning Agile SM and Agile software development
Getting started with Agile Service Management
CANCELLATIONS BY THE PARTICIPANT
All Cancellations must be notified over email and the refunds will be provided as below:
RESCHEDULES BY THE PARTICIPANT
All reschedules must be notified over email and the following rules will apply:
Please note that if you do not cancel or do not attend, you would not be offered a refund nor will the amount be credited to a future training.
CANCELLATIONS / RESCHEDULES BY THE SCHOOL
The school reserves the right to substitute previously allocated presenters with alternative qualified presenters, if deemed necessary.
The school also reserves the right to cancel or reschedule events in case of insufficient registrations, or if presenters cannot attend due to unforeseen circumstances. You are therefore advised to consult a KnowledgeHut agent prior to making any travel arrangements for a workshop.
In case of a cancellation, you will be notified prior to the start date and will be offered full credit to a future event or a full refund less a 5% non-refundable registration fee, promptly.
REFUNDS FOR E-LEARNING COURSES
All cancellations must be notified over email and the refunds will be provided as below:
Get quick answers from CourseHorse and past students.
In today’s dynamic world of workplace education, learning policies within organizations are evolving at rapid speed in response to emerging technologies. Traditional, formal and scheduled training methods have given way to more informal and on-demand forms of learning, with an increasing accent on...
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