Effective Leadership - How to Connect & Build Trust

at General Assembly - Flatiron

Course Details
$149 5 seats
Start Date:

Wed, Dec 04, 6:30pm - 9:00pm

Next start dates (2)

Flatiron, Manhattan
10 E 21st St 3rd Fl
Btwn Broadway & 5th Ave
New York, New York 10010
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 20
Teacher: Bill Smartt

What you'll learn in this leadership training:

The ability to build trust and develop relationships are equal if not more important than the intellect you bring when leading a team or an organization. The skills of presence and influence are essential and fundamental to leading others and finding success whatever your discipline. 

In this workshop, we’ll look at the different elements that go into being an effective, communicative leader, identify your particular challenges, and practice techniques to improve in real time. You’ll leave with the knowledge and experience of how you can use your presence to build relationships that will influence the quality and work output of your team, your direct reports, and/or others within your larger organization.

In this workshop, you’ll learn:

  • How to effectively engage others and build trust 
  • How to stay present in the midst of chaos
  • What role emotional intelligence plays in your relationships
  • A framework for structuring conversations toward resolution
Who should attend:
  • Anyone in a leadership role
  • New managers
  • New team leads
  • Build more effective relationships and partnerships
  • Motivate your team to produce better results
  • Guide others to problem solve & think for themselves
  • Easy to apply skills and techniques to coach others


School Notes:
For students enrolling in 12 week part time and immersive classes, it is not recommended that you book more than one class simultaneously.

Still have questions? Ask the community.

Refund Policy
If you can't make it to a class/workshop, please email us at [email protected] at least 7 days before the scheduled event date. No refunds will be given after this timeframe.


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Start Dates (3)
Start Date Time Teacher # Sessions Price
6:30pm - 9:00pm Bill Smartt 1 $149

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Questions & Answers (1)

Get quick answers from CourseHorse and past students.

Question from anonymous
Will I receive a certificate of attendance?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi there! The student can request a certificate of attendance after completing the class. Hope this helps!

Reviews of Classes at General Assembly (2,298)

(2298 Reviews)
Effective Leadership - How to Connect & Build Trust
Reviewed by Alex B. on 5/8/2019
Bill Smartt was excellent, but there was space for him to let the group continue their own exploration of the topic. From a facilitation standpoint, I feel that there is value in ‘checking in’ with groups to check for understanding, and ‘managing the groups’ where I feel that some of the instruction could have come from the head of the class. There were some instances where if he led the instruction from the front of the room it would have been instructional guidance and less disruptive to the group process.
Effective Leadership - How to Connect & Build Trust
Reviewed by Simon V. on 4/12/2019
This course was totally fine. There was nothing revolutionary but the instructor was solid and we had an interesting group of people attend. Would recommend mostly for people looking for some mentoring on coaching. Nice mix of models, individual activities and group work but relatively simple stuff. To get the most out of this, do come prepared with a specific problem you are looking to solve in relation to your leadership.
Effective Leadership - How to Connect & Build Trust
Reviewed by Anonymous on 5/7/2019
Effective Leadership - How to Connect & Build Trust
Reviewed by Paolo D. on 4/12/2019
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School: General Assembly

General Assembly

General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love.

What began as a co-working space in...

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