Learn the fundamentals of customer relationship management (CRM) in NYC, with classes on implementing CRM software, analyzing customer data, and improving customer interactions.
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This comprehensive hands-on course is a must for all administrators of Salesforce Professional Edition. Administration Essentials is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. Skills Gained Customize your application, including page layouts, fields, and tabs. Create a secure Salesforce...
Are you a programmer who wants to understand how to customize applications programmatically on the Force.com platform? In this course, you will learn the core of the Apex programming language and Visualforce markup in order to customize your Force.com applications. You will get hands-on experience building data objects (sObjects) and programmatically retrieving, manipulating, and storing the data associated with those objects. You will write custom...
This comprehensive hands-on course is a must for new application developers who want to create custom Force.com applications or customize existing Salesforce applications. Participants will learn how to use the declarative “clicks not code” capabilities of the Force.com platform to create new applications, and Visualforce pages and components to create custom interfaces. Skills Gained Build and customize multi-user cloud applications with...
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ExitCertified @ 685 3rd Ave, New York, NY
This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. Skills Gained Customize your application, including page layouts, fields, tabs, and business processes. Create...
NetCom's Microsoft Dynamics Development I and II AX 2012 course provides students with an overview of the basic technical features of Microsoft Dynamics AX 2012, and the tools available in Microsoft Dynamics AX 2012 development environment. This course does not contain coding. Microsoft Dynamics AX 2012 Development I and II Accelerated Course Objectives: Describe the basic features of Microsoft Dynamics AX 2012. Review basic form navigation....
This course “Introduction to Microsoft Dynamics® CRM 2015”, is intended to teach the skills needed to perform standard functions within Microsoft Dynamics CRM. This includes features of the application, as well as some “best practices” and some common usage procedures. The intended audience for the course is users who have little or no experience with Microsoft Dynamics CRM or perhaps have some level of experience with other CRM software...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information. It also introduces some of the tools used to analyze and report on sales information. Audience Profile: This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
Microsoft Dynamics CRM 2011 Customization and Configuration describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Audience...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting. Audience Profile: This course is intended for individuals...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements. Audience Profile: This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn about the available service scheduling features in the...
This course “Introduction to Microsoft Dynamics® CRM", is intended to teach the skills needed to perform standard functions within Microsoft Dynamics CRM. This includes features of the application, as well as some “best practices” and some common usage procedures. Version Note This course is applicable to individuals running Microsoft Dynamics CRM 2013 or 2015 on the desktop or CRM Online. Audience The intended audience for the course is...
This two-day instructor-led course puts the techniques learnt in Development I in Microsoft Dynamics AX 2012 and Development II in Microsoft Dynamics AX 2012 courses into practice directly in the application. It also introduces more advanced features of X++ and MorphX, and encourages the use of the Testing Framework to build for more reliable coding. Development III in Microsoft Dynamics AX 2012 Accelerated Course Objectives Create a test case.Add...
NetCom Learning @ 519 8th Ave, New York, NY
This two-day accelerated instructor-led course dives deeper into the programming architecture of Microsoft Dynamics AX 2012. It provides students with a case study/hands-on approach to customizing the system. This course contains coding. Development IV in Microsoft Dynamics AX 2012 Accelerated Course Objectives: Describe the features of number sequences in Microsoft Dynamics AX 2012. Describe the steps for setting up and administering a number...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment. Audience Profile: This course...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns. ...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM. Audience Profile: ...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This two-day course, Administering Microsoft Dynamics CRM 2011, provides individuals with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 2011. Audience Profile: This course is intended for novice and experienced system administrators, implementation consultants, system integrators, technical staff, or support professionals who plan to install and deploy Microsoft Dynamics CRM...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course is designed for customers who are interested in learning CRM 2013 or CRM 2015. It covers the new features in CRM 2015 but also the important capabilities of Microsoft Dynamics CRM in general. Overview This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts;...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics CRM 2013, including: resolution...
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and...
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