Illustrate and Create

• A full refund, minus the $40 administrative fee, will be given if withdrawing 15 business days or more before class starts.
• A partial 50% refund will be given if withdrawals happen less than 8 business days before the start of class.
• Workshops and ticketed events under $40 are non-refundable.
• We suggest you sell or gift your ticket to another student/person. The new student is responsible for registering their name by email to [email protected] prior to arrival.
• No refunds after classes begin.
• No partial refunds, pro-rated or make-up classes are offered for student absence or scheduling conflicts.

If you would like to switch classes, we can accommodate if there is room in the class. If a teacher needs to cancel a class from illness, etc. there will be a scheduled make up class.

The Center reserves the right to substitute instructors and cancel classes with a full refund if enrollment is insufficient to run the class. Classes cancelled due to teacher absence or weather will be made up at the end of the term, or at a mutually agreed upon time.

We are not responsible for class materials purchased for a cancelled class due to low enrollment.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.