Course Details
$2,295 100 seats left
Start Date:

Mon, Jun 12, 11:30am - Jun 14, 7:30pm Eastern Time ( 3 sessions )

Next start dates (14)

Live, interactive online classroom
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20
System Requirements: 

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements
  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.

Additional Requirements: 
  • Minimum bandwidth requirement is 512 kbps for meeting attendees 
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator. 
  • POP-UP Blockers must be turned off to access the program. 
Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!
Class Delivery: AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.

You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups.  A headset is required for optimal communication throughout the Live Online Seminar.

A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.     

What you'll learn in this business training:

In this introductory course, you'll discover the role and responsibilities of a business analyst. As the communication link between all business areas, the business analyst is a critical player in a project’s success. From identifying and analyzing potential projects to making sure that the final product meets the requirements you identified—you’ll learn techniques for ensuring project success every step of the way.

Through practical, experiential learning exercises you'll discover how to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You will also learn how to consider the needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

What will you cover:

Overview of Business Analysis 

  • The solutions life cycle
  • What is business analysis?
  • Business analysis terminology
  • International Institute of Business
  • Analysis course
  • CBAP® certification

Enterprise Analysis

  • The business architecture
  • Feasibility studies
  • Project scope
  • Business case
  • Risk assessment
  • Decision package
  • Selecting and prioritizing projects

Requirements Planning and Management

  • Team roles for the project
  • Work division strategy
  • Requirements risk approach
  • Planning considerations
  • Requirements activities
  • Selection
  • Estimation
  • Requirements scope
  • Requirements change management

Requirements Elicitation

  • Elicit requirements
  • Techniques
  • Workshop
    —Reverse engineering

Requirements Analysis and Documentation

  • Requirements package
  • Business domain model
  • Analyze user requirements
  • Analyze functional requirements
  • Analyze quality of requirements
  • Assumptions and constraints
  • Requirements management
  • Modeling techniques

Requirements Communication: Communication plan and manage conflicts

Who Should Attend

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may:

  • Transfer to a future session.
  • Send someone to take your place.
  • Cancel for a 5% rescheduling fee up to three weeks prior to your program.
If you provide us with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee.

Please email us at [email protected]

Start Dates (15)
Show all 3 sessions
  • Mon, Jun 12 at 11:30am - 7:30pm
  • Tue, Jun 13 at 11:30am - 7:30pm
  • Wed, Jun 14 at 11:30am - 7:30pm
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  • Mon, Jun 26 at 8:30am - 4:30pm
  • Tue, Jun 27 at 8:30am - 4:30pm
  • Wed, Jun 28 at 8:30am - 4:30pm
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  • Mon, Jul 10 at 8:30am - 4:30pm
  • Tue, Jul 11 at 8:30am - 4:30pm
  • Wed, Jul 12 at 8:30am - 4:30pm
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  • Mon, Jul 24 at 8:30am - 4:30pm
  • Tue, Jul 25 at 8:30am - 4:30pm
  • Wed, Jul 26 at 8:30am - 4:30pm
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  • Mon, Aug 07 at 11:30am - 7:30pm
  • Tue, Aug 08 at 11:30am - 7:30pm
  • Wed, Aug 09 at 11:30am - 7:30pm
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  • Mon, Aug 14 at 8:30am - 4:30pm
  • Tue, Aug 15 at 8:30am - 4:30pm
  • Wed, Aug 16 at 8:30am - 4:30pm
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  • Wed, Sep 06 at 8:30am - 4:30pm
  • Thu, Sep 07 at 8:30am - 4:30pm
  • Fri, Sep 08 at 8:30am - 4:30pm
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  • Mon, Sep 11 at 11:30am - 7:30pm
  • Tue, Sep 12 at 11:30am - 7:30pm
  • Wed, Sep 13 at 11:30am - 7:30pm
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  • Mon, Sep 18 at 8:30am - 4:30pm
  • Tue, Sep 19 at 8:30am - 4:30pm
  • Wed, Sep 20 at 8:30am - 4:30pm
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  • Mon, Oct 02 at 8:30am - 4:30pm
  • Tue, Oct 03 at 8:30am - 4:30pm
  • Wed, Oct 04 at 8:30am - 4:30pm
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  • Mon, Oct 16 at 8:30am - 4:30pm
  • Tue, Oct 17 at 8:30am - 4:30pm
  • Wed, Oct 18 at 8:30am - 4:30pm
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  • Mon, Oct 30 at 11:30am - 7:30pm
  • Tue, Oct 31 at 11:30am - 7:30pm
  • Wed, Nov 01 at 11:30am - 7:30pm
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  • Mon, Nov 06 at 8:30am - 4:30pm
  • Tue, Nov 07 at 8:30am - 4:30pm
  • Wed, Nov 08 at 8:30am - 4:30pm
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  • Mon, Nov 13 at 8:30am - 4:30pm
  • Tue, Nov 14 at 8:30am - 4:30pm
  • Wed, Nov 15 at 8:30am - 4:30pm
Show all 3 sessions
  • Mon, Nov 20 at 8:30am - 4:30pm
  • Tue, Nov 21 at 8:30am - 4:30pm
  • Wed, Nov 22 at 8:30am - 4:30pm
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