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We’re absolutely confident that you will enjoy and benefit from your online workshop experience, and your paid registration guarantees a place for you. Because that place cannot be filled after the registration cut-off date, if circumstances do force you to withdraw, the following refund policies apply:

• If you cancel before the start of the workshop, or if the school cancel or reschedule a course, you are entitled to a full refund.
• No refunds will be given after the start of the course.

Failure to submit assignments or “attend” the course DOES NOT constitute an official cancellation. Notifying the instructor will also not result in a withdrawal. You must contact our customer service team using the email address above.

Refunds take 4-6 weeks to process, and will only be given via the same form of payment you used when registering.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.