Making the Transition from Staff Member to Supervisor

Feel empowered to hit the ground running with the practical skills and strategies you'll learn in this intensive seminar. By the conclusion of this training, you'll be prepared to take on supervisory responsibilities with confidence and bring your best self to your leadership role, while adopting proven habits that accelerate your path to greater professional success.

This high-impact, two-day seminar guides newly promoted supervisors through the critical skills needed to manage people effectively. Our experienced faculty will help you avoid common mistakes made by new supervisors. You'll learn the essential principles of managing people, including how to deliver corrective feedback, provide effective coaching, resolve conflicts constructively, and delegate work strategically. Through expertly guided hands-on practice and role-playing exercises, you'll build confidence and gain practical know-how you can apply immediately. You'll also develop a personalized action plan outlining the specific steps to help you succeed in your new role and reap the rewards of effective supervision.

Who Should Attend:

• Newly promoted supervisors with less than one year of experience in a supervisory position; established supervisors seeking to enhance their effectiveness through professional development training

What Will Be Covered:

• Setting yourself up for success in your new supervisory role
• Managing the transition and letting go of your previous position and identity
• Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
• Conducting a gap analysis to identify how to meet critical performance expectations
• Understanding your behavioral style and leveraging it through the Personal Style (PSI) Assessment
• Flexing your personal style and adapting your approach to build stronger working relationships
• Setting meaningful performance goals to advance to the next level
• Managing employee performance and training your team members effectively
• Delivering supportive and corrective feedback that improves performance
• Managing conflict and disagreement with greater skill and ease
• Transforming conflicts into opportunities for positive organizational change
• Using specific techniques to defuse tense situations
• Mastering delegation skills and developing a delegation strategy
• Managing your time effectively and protecting your priorities
• Identifying high-impact action items for immediate implementation back in your workplace

How You Will Benefit:

• Create a comprehensive new game plan for your personal and professional growth
• Successfully transition from your former role and establish credibility with your team
• Adjust your behavioral approach and style to gain a competitive advantage
• Use proven feedback models to build successful coaching relationships
• Control your emotions and think strategically when managing workplace conflicts
• Be decisive and intentional in protecting your time and managing priorities