ITIL® Operational Support and Analysis
- All levels
- 18 and older
- $3,798
- Earn 37,980 reward points
- Price Lock Guarantee
- 515 S Flower St, Los Angeles, CA
- 24 hours over 3 sessions
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ITIL® Operational Support and Analysis training focuses on offering a solid understanding of IT principles, processes, and aspects. ITIL® OSA training ideal for IT service management professionals. This certification training establishes the ability to apply support and analysis in service management. This course acts as a key module in the IT service management field and it also prepares you for the ITIL® OSA exam. The main aim and focus of this course are on the operational level and activities, methods and approaches.
ITIL® Operational Support and Analysis course in Chicago IL provides learners with a unique opportunity to get a basic knowledge of the concepts of ITIL. The purpose of this course is to impart, test and validate the knowledge of industry practices in service management. It enables you to master the key to ITIL processes and infrastructure on which the business can rely. This course has hands-on experience and exercises which help participants learn about the practical application of the ITIL concepts, structure and role in the organization.
Course objectives
It helps in selecting the best practices to assist the organization.
One of the main objectives of the ITIL® Operational Support and Analysis is that the IT services are delivered effectively and efficiently with the utmost quality of service.
Benefits and skills acquired
The practices and skills required by the ITIL® Operational Support and Analysis certification themselves are building blocks in this field; some of the benefits of skills are:
Course Overview:
ITIL OSA® from VMedu Partnered Sprintzeal’s makes sure one to prepare for the ITIL® OSA exam in the comfort of their own place.
This course prepares you for the exam leading to the ITIL Intermediate Certificate. The ITIL Foundation Certificate is required to take the ITIL Intermediate OSA exam. The ITIL Certificate in Operational Support and Analysis is intended to enable the holders of the certificate to apply OSA practices in resolution and support of the service management lifecycle and specifically in the following key ITIL process, role and function areas:
This phase enhances one’s skill to apply core practices to support the service management lifecycle in real time. It also covers issues relating to the people, relationships, procedures and infrastructure technology required to ensure that the organization or programmer can provide the high quality and cost effective IT services that are required to meet organizational needs.
The Operational Support and Analysis qualification would suit candidates in the following IT professions or areas:
Eligibility:
Individuals must have an in-depth knowledge of the ITIL services and tools to apply for this course.
Note:
We determine the classroom training location two weeks before training schedule and you'll be informed about it by email.
Classroom Training Or Live Virtual Classes
After booking the class if there are any changes in attendance date on attending the workshop, the participant has to inform us 15 business days prior to the workshop start date, change in attending can be moved to a future date without extra charge only on medical reasons. However, after booking the class, if participants do not show up for the class, No Refund will be granted.
All Cancellations Must Be Notified Over Email And Should Get Acknowledgment, The Refunds Will Be Provided As Below:
Online Training
All cancellations must be notified over email and should get acknowledgement and the refunds will be provided as below:
Get quick answers from CourseHorse and past students.
Sprintzeal Americas Inc. is an extended solutions partner to organizations seeking consulting or training services to enhance workforce performance and drive business success.
Our courseware in the fields of Sales, Operations, Marketing, Management and consulting is aimed at delivering measurable improvements...
Read more about Sprintzeal Americas Inc
This school has been carefully vetted by CourseHorse and is a verified Los Angeles educator.
Sprintzeal Americas Inc
Downtown, Downtown/Northeast
515 S Flower St 36th Fl
Btwn W 5th & 6th Streets
Los Angeles, California 90071 Downtown, Downtown/Northeast
515 S Flower St 36th Fl
Btwn W 5th & 6th Streets
Los Angeles, California 90071
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