This business writing course offers practical strategies to sharpen your writing skills from the first idea to the final draft. The class kicks off by reviewing the core elements of effective writing, including knowing your audience, organizing your thoughts, and writing strong sentences. From there, you'll explore a range of writing styles used in a business setting.
You'll learn how to write effective digital communication, including emails. Next, you'll dig into different types of office communication, from making announcements and requests to delivering bad news. Finally, you'll learn how to write formal documents like business letters and proposals.
What You Will Learn
- Get to know your audience
- Organize your thoughts clearly
- Write strong, effective sentences
- Explore the different types of business writing
Course Outline
Writing Effective Business Communication
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Write Strong Sentences
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Organize Your Content
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Analyze Your Audience
Writing Email and Other Electronic Communication
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Write an Email
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Write Instant Messages and Text Messages
Writing Common Business Documents
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Write an Internal Announcement
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Write a Routine Request
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Write a Response to Routine Requests
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Write a Complaint
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Write a Positive Response to Customer Complaints
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Write Bad-News Messages
Writing a Business Letter
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Write a Business Letter
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Write a Thank-You Letter
Writing Business Proposals
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Persuade Your Audience
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Write an Executive Summary
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Use Visuals
This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.
